Thornhill Care Services takes a person centred approach to supporting individuals and we use person centred planning to enable them to work towards the goals they wish to achieve. This means that we tailor what we do and how we do it to suit each person’s specific, and often, complex needs.They’re individual in their requirements, so the solutions and plans we put in place – with their full input – to help them achieve their goals must be individual too.

We spend time listening to, and understanding, an individual. We learn about what’s important to them, what their needs and wants are, and how they would like to live their life. Then we work closely with them and their family, as well as other support professionals to create a person centred plan. This sets out what their goals are and how we will work together to help them achieve them.

A person centred plan is a living document – regularly updated as needs or goals change. It’s also regularly referred to by everyone involved so that we can ensure we’re working together to provide consistent, appropriate support.

What’s in a person centred plan?

Person centred planning promotes and supports every individual at Thornhill Care Services to live the way they desire to. How a person wants to spend time in the present or in the future is all clearly stated in a person centred plan. If an individual has trouble communicating verbally or even through writing, it’s not a problem for us as. We use multiple communication tools which help us create all our plans wisely as per our client’s desires.

A person centred plan sets out:

  • Anything that holds importance to an individual
  • Their aims and goals
  • The place they would want to live
  • What knowledge they want to gain
  • The type of support required and how it will be utilised
  • The ways to help them lead a healthy life
  • What they enjoy doing when they are idle

We’re always working to improve the person centred planning process so that it’s easier, quicker and more effective for everyone. Our senior management team, service managers, support workers and supported individuals regularly work together to share ideas on things we can change for the better.

We are constantly improving our services and processes which make the person centred plan. This way it works faster, proves to be more beneficial and is simpler too. To bring positive changes and increase efficiency of the entire process, our senior management, service managers, support workers and facilitated individuals continuously work hand in hand.

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